Sankeys

Sankeys (Soap Use Is Limited) ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

1. Who We Are (Data Controller)
   For the purposes of data protection law, the data controller is:
   Sankeys (Soap Use Is Ltd)
   Registered address: NQ House, 1394 Ashton Old Rd, Openshaw, Manchester M11 1JX
   Email: enquiries@sankeysofficial.com
2. Age Restriction (18+)
   Our venue and events are strictly for persons aged 18 and over.
   Our website is not intended for children, and we do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has provided us with personal data, please contact us and we will take steps to delete such information.
3. Personal Data We Collect
   a) Data You Provide to Us
   We may collect personal data that you voluntarily provide, including:
   Name
   Email address
   Contact details
   Information submitted via contact forms or mailing list sign-ups
   b) Data Collected Automatically
   When you visit our website, we may automatically collect:
   IP address
   Browser and device information
   Pages visited and interactions with the website
   Date and time of visits
   Referral source
   This data is collected using cookies and similar technologies.
4. Ticket Sales via Skiddle
   We do not sell tickets directly through our website.
   All ticket sales for our events are handled by Skiddle Ltd, a third-party ticketing provider.
   When you click a ticket link on our website, you will be redirected to Skiddle’s website. Any personal data or payment information you provide during the ticket purchase process is collected and processed by Skiddle in accordance with their own privacy policy and terms.
   Sankeys does not receive or process payment details and is not responsible for how Skiddle collects, uses, or stores your personal data. We encourage you to review Skiddle’s privacy policy before purchasing tickets.
5. How We Use Your Personal Data
   We use your personal data to:
   Respond to enquiries and messages
   Manage mailing list subscriptions
   Send marketing communications (where consent has been given)
   Improve our website and services
   Monitor website performance and security
   Comply with legal obligations
6. Legal Basis for Processing
   Under UK/EU GDPR, we process personal data using the following lawful bases:
   Consent – for marketing communications and non-essential cookies
   Legitimate interests – to operate and improve our website and respond to enquiries
   Legal obligation – where required by law
   You may withdraw your consent at any time.
7. Marketing Communications
   If you opt in to receive marketing communications, we may send you information about events, promotions, or updates.
   You can unsubscribe at any time by:
   Clicking the "unsubscribe" link in our emails, or
   Contacting us using the details below
8. Cookies
   Our website uses cookies and similar technologies to:
   Ensure proper website functionality
   Analyse website traffic and usage
   Support marketing and promotional activities
   Where required by law, we will request your consent before placing non-essential cookies. You can manage or disable cookies via your browser settings.
9. Data Sharing
   We do not sell your personal data.
   We may share personal data only with:
   Website hosting and IT service providers
   Analytics and performance service providers
   Authorities or regulators where legally required
   All third parties are required to process personal data securely and in accordance with data protection laws.
10. International Data Transfers
    Some service providers may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as:
    UK adequacy regulations
    EU adequacy decisions
    Standard contractual clauses
11. Data Security
    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no online transmission is entirely secure.
12. Data Retention
    We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
13. Your Data Protection Rights
    Under UK and EU data protection law, you have the right to:
    Access your personal data
    Request correction of inaccurate data
    Request erasure of your data
    Restrict or object to processing
    Request data portability
    Withdraw consent at any time
    You also have the right to lodge a complaint with:
    UK: Information Commissioner’s Office (ICO)
    EU: Your local supervisory authority
14. Links to Other Websites
    Our website may contain links to third-party websites, including Skiddle and social media platforms. We are not responsible for the content or privacy practices of those websites.
15. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
16. Contact Us
    If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
    ‍
    Sankeys (Soap Use Is Ltd)
    NQ House, 1394 Ashton Old Rd, Openshaw, Manchester M11 1JX
    Email: enquiries@sankeysofficial.com

Last updated: 10th January 2026